Giles Travel Whitepapers
Welcome to the Giles Travel White Papers download page.
Here we have gathered some of our top white papers with compelling thought-leadership and innovative insight across a wide range of the issues affecting Business Travel and Business Travellers today.
Simply select the White Paper you would like to download, fill in your details and you’ll receive an email with download instructions.
Today’s Travel Managers
Who will be the most successful?
Travel managers are facing technological changes, increasing demands to track savings and more pressure to ensure policy compliance. At the same time, travel managers are often operating with insufficient internal resources and are increasingly being recruited without any significant background in travel. Find out more in our latest whitepaper
Digital Business Traveller
The digital business traveller is coming of age. So what is a digital traveller? They’re someone using a mobile phone, laptop or PC to arrange parts of their travel, not via a travel booker (either in-house or supplier). Their numbers are set to grow as every walk of life from banking to retailers and now travel sees an increasing take-up for self-service technology that enables customers to be in control of choosing, booking and paying for goods and services.
Booking Accommodation and
the Business Travel Experience
Created in conjunction with the GTMC, this white paper presents one of the most detailed surveys of business travel hotel and accommodation booking habits ever undertaken. The findings are presented in a clear, structured and useful format. The white paper also delivers best practice guidance on creating and implementing a corporate Hotel Program to ensure maximum policy compliance with significant ROI.
Knowing exactly where your travellers are and, more importantly, how to get them home safely in the event of a crisis is a key requirement of any corporate social responsibility programme. An organisation’s commitment to its employees must be clearly demonstrated and understood. This white paper examines the technologies and best practices available to organisations for ensuring a robust duty of care programme.
Implementing Change in a
Global Travel Programme
Whether you’re considering a small change to your travel policy, the introduction of a new online booking tool or a global change of Travel Management Company (TMC), it is common to face resistance from different levels of any organisation. In turn, as the driver of change, you may feel uneasy and intimidated by the scale of the challenge. This white paper will help steer you through the change.