The safety and security of every traveller is extremely important to us and corporations of all sizes are taking a more focussed approach to travel policy and CSR. However, in a recent GTMC (Guild of Travel Management Companies) member survey, 36% of respondents said they do not systematically track their business travellers and another 36% follow only certain staff.  Of those organisations that do track, over a quarter rate their record keeping as poor or extremely poor.

This is something we here at Giles Travel are striving to improve. That’s why we operate three levels of traveller tracking, depending on our clients’ needs. At the heart of this is SafePoint. A proactive solution to keeping your travellers safe, SafePoint works seamlessly with our itinerary app, TripCase, to let you know exactly where your travellers are based on their PNR records while actively monitoring those locations. SafePoint will alert travellers in event of an incident, requesting they check-in with the assigned travel arranger via the handy button on the app. Click HERE for more information or check out this short video…

Back to that survey; a third of those who track travel don’t use software to do so. Nearly half do not know or are not absolutely sure where their business travellers are at any given time. And for over a quarter of organisations, duty of care to business travellers is either not on the agenda or low on their priorities. Yet with 14% of the members’ organisations having experienced a safety incident in the previous 12 months, there is a high level of support for better tracking systems.

We believe an organisation’s commitment to its employees must be clearly demonstrated and understood. And we’re here to help! Take a look at our Traveller Tracking white paper, which examines available technologies and the best practices available to organisations for ensuring a robust duty of care programme. Visit our White Papers page to download the report.

Or talk to your Giles Travel Client Relationship Manager for more information on the tools we use to keep traveller safe – we’re always exploring new practices and software, so stay tuned for further CSR developments from Giles Travel coming in the next few months!


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