Travel Alerts

Flybmi cancels all flights and files for administration

British regional airline Flybmi has cancelled all its flights and filed for administration, the airline has announced. The company said it had been badly affected by rises in fuel and carbon costs and uncertainty over Brexit.

The East Midlands-based airline, which has 376 staff, operates 17 planes flying to 25 European cities.

We are contacting all affected travellers directly, but if you are concerned about your own travel arrangements please get in touch with your Giles Travel team.

A Flybmi spokesman said: “It is with a heavy heart that we have made this unavoidable announcement.

“The airline has faced several difficulties, including recent spikes in fuel and carbon costs, the latter arising from the EU’s recent decision to exclude UK airlines from full participation in the Emissions Trading Scheme.

“Current trading and future prospects have also been seriously affected by the uncertainty created by the Brexit process, which has led to our inability to secure valuable flying contracts in Europe.”

The airline issued the following advice to those due to fly:

  • People who booked directly with Flybmi should contact their card issuer to seek a refund.
  • Passengers who booked via a travel agent or one of Flybmi’s partner airlines should contact them to see what their options are.
  • Those with travel insurance should see if they are eligible to claim for cancelled flights.

LAX Airport construction to affect outbound flights

Due to upcoming airport construction at LAX, some American Airlines flights will depart from remote locations between February 11 and 13.

As a result of construction, American strongly encourages travellers that are departing from LAX to arrive at the airport at least two hours early. We also highly recommend that they arrive at the gate area 45 minutes prior to their scheduled departure.

As always, it is a good idea to check your flight status before heading to the airport.  This can be done via TripCase, the Giles Travel app, on the American app or via, where you can sign up for flight status notifications

Winter weather causing travel disruptions – UPDATE


Services are currently subject to disruption. Due to the snowy weather in France and in the UK, Eurostar has had to cancel the following trains:
– 9006 (07:31 from London St Pancras to Paris Gare du Nord)
– 9110 (06:57 from London St Pancras to Brussels Midi)
– 9121 (10:56 from Brussels Midi to London St Pancras)



The painfully cold weather system that put much of the Midwest into a historic deep freeze was expected to ease today (Thursday), though temperatures could still tumble to record lows in some places before the region begins to thaw out. Disruptions caused by the cold will persist, too, including power outages and cancelled flights and trains. The blast of polar air that enveloped much of the Midwest on Wednesday closed schools and businesses and strained infrastructure with some of the lowest temperatures in a generation. The deep freeze snapped rail lines, cancelled hundreds of flights and strained utilities.

Longer wait times at US airports

Virgin Atlantic are advising customers travelling from US airports that they may experience longer wait times than usual at airport security (TSA checkpoints), due to the current US Government shut down.

We would strongly recommend that customers arrive at US airports at least 3 hours before the departure time of their flight.

If you have any questions about VS operated flights, please contact your Giles Travel consultant, or Virgin Atlantic Sales Support at or on +44344 2097705.

For all other VSbulletin information, please visit:

ESTA Application

U.S Customs and Border Protection have advised that changes in ESTA application processing,  results in real time approvals no longer being available.

International travellers using the Electronic System for authorisation for travel to the United States should apply as soon as possible but not less than 72 hours before their international flight is scheduled to depart. Failing to do so may result in denied boarding.

Those not eligible to use the visa wavier program will need to process a visa before travel.

For more information

London Gatwick Airport Closure

Gatwick Airport remains closed this morning following reports of drones flying near the airport. We are checking the impact on any of our travellers, and will contact those affected.

Eurostar Cancellations – December 2018

There have been a number of cancellations to Eurostar services in December and over the Christmas/New Year period. The cancelled trains include:

16 December –   9112, 9145
21 December –   9021
22 December –   9013, 9060, 9129, 9136
23 December –   9021, 9030
28 December –   9021
29 December –   9013, 9060, 9129, 9136
01 January     –   9021, 9030, 9112, 9133, 9136

Customers can apply for a full refund or free exchange within 60 days.
We will contact our travellers affected by these cancellations.

Potential Strikes Air New Zealand & Virgin Atlantic – December 2018

Air New Zealand engineers have scheduled strike action on 21 December which would result in flight cancellations. Negotiations are taking place to try and avert this.

Meanwhile some Virgin Atlantic pilots have proposed strike action from 22 December until Christmas Day in a dispute over benefits. Virgin Atlantic has said that it does not expect disruption to its schedule. We will monitor this.

US Northeast Flight Disruptions – 16 November

The major storm hitting the US Northeast continues to cause travel disruption with flight cancellations and delays throughout the day. Most airlines have commercial policies in place to assist travellers to amend their travel plans and we are monitoring the situation.

Changes to Istanbul Airport

From 1st January 2019 flights including British Airways, will operate from the new International Airport in Istanbul located in Arnavutkoy, approximately 35km from the city. The old Ataturk Airport will close for scheduled services from 31st December 2018 and in readiness for this the Turkish authorities are restricting flights on 30th and 31st December, resulting in some cancellations. British Airways have cancelled the following:

29 Dec – BA680  | 30 Dec – BA676, BA675, BA677 | 31 Dec – BA676, BA680, BA677 | 01 Jan – BA675

There are commercial policies in place for customers and we will contact any affected travellers.

If you’re concerned about the affect that any current trending travel alert may have on your travel plans, please contact your Giles Travel account manager or use the contact form below.


2 + 7 =

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.