Traveller Safety

In an increasingly dangerous world, you need to be sure that your organisation’s primary asset stays safe and on the move.

With Giles Travel as your partner, we’re with you and your travellers every step of the way.


Duty of Care


The safety and security of your travellers has never been more important, particularly in today’s unpredictable environment. It has always been vital for companies to know the whereabouts of their employees, but now travel risk management programmes must incorporate multiple checks at every stage – pre-trip preparation, in-trip monitoring and the ability to respond to alerts quickly and efficiently. Working as your trusted travel partner, we are able to provide peace of mind through a range of high-touch through to mobile traveller safety solutions.

And for Travellers on the go, we’re with you every step of the way via our indispensable travel app, TripCase.

Know where your travellers are, all the time


In an emergency, would you be able to pin-point the exact location of your travellers, anywhere in the world? Would you be able to alert them of possible dangers at the push of a button? Could you track their whereabouts and request automatically request them to ‘check in’ with you?

We offer a range of solutions to accomplish exactly this. Please take a look at our service offerings below for more information.

Around the clock support, all around the world


Giles Travel offer an around the clock service in conjunction with our out of hours partner Allseven24, the UK’s leading provider of emergency travel service support. This gives you and your travellers the comfort of talking to a UK based travel professional familiar with your account in a language you understand. So no matter where your travellers are and what the time, we’ll be caring for them.

Service Levels

We offer three tiers of Traveller Safety product, so you’re sure to find the one that’s right for you.


manual traveller tracking dashboard


pro-active monitoring and traveller alert


bespoke solution tailored to your exact needs



This web based application is linked to our central reservations system (Sabre) and through the use of flexible search criteria and a point and click map, Giles Travel consultants are able to locate travellers in moments. The system also has a basic risk assessment section on the site. A reactive solution to traveller safety, G-Safe allows you to view a global map, check the location of travellers and view places not fit for travel.



For a more proactive solution to keeping your travellers safe, consider SafePoint. Working seamlessly with our itinerary app, TripCase, SafePoint know where your travellers are based on their PNR records and actively monitors those locations. SafePoint will alert travellers in event of an incident, requesting they check-in with travel arranger via the handy button on the app.

Coming soon!

International SOS


Our partners, International SOS, are the world’s leading medical & travel security assistance company. They’re in the business of saving and protecting lives from more than 1,000 locations in 90 countries. With 11,000 employees, led by 5,200 medical professionals, iSOS offer the most comprehensive solution for Giles Travel clients. Services include re-patriation, pre-trip briefings and 24/7 emergency support.

Talk to Us About Your Traveller Safety

We’d love to discuss the safety arrangements for your travellers.
Drop us a line at, use the enquiry form here or give us a call on 01494 733480.

Quick Contact

What our Clients are Saying

Giles Travel are at the top of our list of suppliers we love working with. Everything you promised during the implementation process has been fulfilled and it’s proving to be a great relationship.

Head of Procurment, Technology

You have been incredible the whole way through this process and implementation, being really supportive and understanding of our every need, holding my hand the whole way through and being completely honest with everything.  You’ve just been a dream to work with.

Travel Manager, Retail

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