At Giles Travel, our mantra is “we’re with you every step of the way”, operating not as a supplier but as an extension of your own organisation. That means day or night, 365 days of the year, we’re here for you and your travellers.

A great way of keeping in touch with Giles Travel while you’re out and about is by following us on Twitter. We’ll never spam you with irrelevant sales messages. Instead, we only use Twitter to keep you updated of important Travel Alerts – as soon as we hear about something that’s going to affect your travel plans, we’ll tweet it; from industrial action to sever weather updates and everything in between.

We also use the Travel Alerts section of our website to post further details of any issues affecting business travel. So, if you’re not into Twitter, you can always check out our website before and during your next trip. And via our TripCase app on your mobile device, we’ll send you notifications about any updates to your personal travel itinerary, from weather alerts to departures gate changes.

Should you ever need to get in touch with your Giles Travel team outside of normal office hours (8:30am – 5:45pm), due to an unforeseen change of plans in your travel itinerary, then you can contact our Out of Hours team. Just like the daytime team, our Out of Hours staff have all the details of your trip, as well as your company’s travel policy, to hand thus providing you with a truly seamless service.

Contact details for our Out of Hours service are shown on all travel documentation and via TripCase. They’re also on our website’s contact page as well as right here:

email:          tel: +44 (0)1344 267210


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