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Welcome to DS Smith Plc A very warm welcome this month to DS Smith who have chosen Giles Travel as their new business travel management partner. With over 11,000 staff employed across 18 countries, DS Smith is a truly international Group and the UK’s leading producer of recycled paper and corrugated packaging manufacturer and is listed on the London Stock Exchange in the FTSE 250. Needless to say, their corporate travel requirements called for a supplier who can deliver much more value than just the most competitive fares.A key deciding factor for awarding Giles Travel their business was communication, as DS Smith’s Senior Travel Booker, Karmen Pardoe, explains: “It’s vitally important that we know straight away what’s going on in the world which may affect our travellers and our business - the recent disruptions caused by the Volcanic Ash Cloud was a clear example. Throughout that whole episode, I was so impressed with the flow of information coming through from Giles Travel in their G-NEWS updates. They were invaluable in letting me know exactly what was going on, as it happened, and what we could do about it to look after our travellers stranded abroad.” G-NEWS is just one the tools we use to keep DS Smith and all our clients travelling safely. G-SAFE is our bespoke Traveller Security Data Suite which delivers real-time tracking of all travellers as well as monitoring location status via a network of on-the-ground reporters feeding breaking news of destination events as they happen. This means we’re able to pin-point traveller’s locations at the click of a button and respond to anything from cancelled flights to local riots to get them home safely. News Date: 21-07-2010 |
